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Flatline Van Co Help Center

Check out the Flatline Van Co Help Center for FAQ's about ordering, answers about products, and more.

Help Center | Flatline Van Co.

Return Policy

Can I cancel my order?

Fiamma Awning Shipping, Delivery, and More

Mattress Shipping, Delivery, and More

Do you ship internationally?

Is your website inventory live, and do you actually have products in stock?

When will my order ship?

How long will delivery take?

Is shipping to the lower 48 really free?

How do I get notified when an item is back in stock?

Can I ship my order to a PO Box?

Where is my Fiamma awning?

Do you ship with FedEx, UPS, or freight?

How do I track my order?

Do you offer Financing?

Will my order arrive by freight truck?

How do I report shipping damage?

Can I pick up my order from your warehouse?

Orders & Shipping FAQs

180 vs 270 degree Sprinter Door Hinges

Can I use the Sprinter cabinets in a Transit van?

Which awning should I get? F45 or F80?

How to use the Fiamma F45 and F80 Awnings

How can I add more gear on my roof rack?

What are the dimensions of your racks and other products?

Mattress Care, Cleaning, & Warranty Details

Can I install the Low Pro Roof Rack myself?

Can I install the Safari Rack myself?

Can I install Side Steps with other accessories underneath my van?

Do you sell parts for vans other than Sprinter, Transit, Promaster?

Can I install a Rooftop Tent on your racks?

I like your products but still have questions. What should I do?

Can I get cupboard doors or back panels for the Galleys?

Do I need OEM Factory or Aftermarket Roof Rails to install your Sprinter roof racks?

How many Universal Decking Panels do I need for my roof rack?

Can I add decking to my FVC roof rack?

View All Install Guides

Using the Thule Hideaway Awning with our Sprinter Low Pro Roof Racks

What to do if bed rail mounting holes aren't lining up with the Sprinter bed brackets

Locking Latches for Sprinter Upper Cabinets

Product FAQ's

Which size hardware should I use for installing the Sprinter 3-Panel DIY Bed System?

Our 3-Panel Sprinter Bed System can be installed in 2007 and newer Sprinter vans, and can be installed to your prefabricated Adventure Wagon slots or as a DIY install. When installing this bed system, we recommend using 3/8-16 in the large Adventure

Our <a href="https://flatlinevanco.com/products/sprinter-bed-system" rel="noopener noreferrer" target="_blank">3-Panel Sprinter Bed System</a> can be installed in 2007 and newer Sprinter vans, and can be installed to your prefabricated Adventure Wagon slots or as a DIY install.&#xA0;When installing this bed system, we recommend using 3/8-16 in the <span id="isPasted" style="color: rgb(51, 51, 51); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, &quot;Segoe UI&quot;, -apple-system, &quot;system-ui&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">large Adventure Wagon holes of the mounting rails, or&#xA0;<span style="color: rgb(51, 51, 51); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, &quot;Segoe UI&quot;, -apple-system, &quot;system-ui&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">1/4&quot; screws for the DIY mounting holes. Still need help? Contact us at&#xA0;<a href="mailto:support@flatlinevanco.com">support@flatlinevanco.com</a>&#xA0;

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Which size hardware should I use for installing the Sprinter 3-Panel DIY Bed System?